Astara Hotel Balikpapan puts everything under one roof. The hotel sits above Pentacity Mall in the Balikpapan Superblock, so shopping, dining, a cinema, and a gym are just an elevator ride away. Hotel guests also enjoy free Aquaboom Waterpark tickets, free access to the Oasis Swimming Pool, and a free hotel golf car ride around the Superblock. Every room has a balcony or a private terrace, and rooms are available in smoking and non-smoking options.
Yes, Astara Hotel Balikpapan is easy for families. Kids can enjoy Aquaboom Waterpark and the Oasis Swimming Pool without leaving the building, and parents have restaurants, shops, and a cinema right downstairs. Family Rooms have a king-size bed, a kid's bed, a living area, and a kitchenette with a small pantry. Children aged 0–5 enjoy free breakfast.
Astara Hotel Balikpapan is a 4-star hotel in South Balikpapan, East Kalimantan, above Pentacity Mall in the Balikpapan Superblock. Address: The Pentacity Shopping Venue, Jl. Jend. Sudirman No. 47, Balikpapan 76114, Indonesia. Sultan Aji Muhammad Sulaiman Sepinggan International Airport is about 20 minutes away.
Astara is inside the Balikpapan Superblock (BSB), an integrated lifestyle complex with direct access to Pentacity Mall, e Walk Mall, and Aquaboom Waterpark. Restaurants, shops, a cinema, and BSB Beach are all within walking distance.
Astara Hotel Balikpapan offers hotel guests a free golf car ride around the Balikpapan Superblock, so you can reach the malls, restaurants, and attractions without the walk. Ask the front desk to arrange your ride.
Yes. BSB Beach is inside the same Balikpapan Superblock, a short walk from the hotel, and several rooms have an ocean view.
Yes, Astara Hotel Balikpapan offers airport transfer throughout the day for an additional charge. Email [email protected] or WhatsApp +62 819 9852 4888 to arrange it.
They are two different hotels in the same area, both in the building above Pentacity Mall. Astara Hotel Balikpapan is a 4-star hotel with the Aquaboom Waterpark and the Oasis Swimming Pool included for its guests.
Astara has 346 rooms. Superior City View: 25 sqm with a balcony and a view of the city, perfect for business trips and short stays. Superior Ocean View: 25 sqm with a balcony and an ocean view to wake up to. Superior Pool View: 25 sqm with a balcony overlooking the pool and Aquaboom Waterpark, ideal for fun-loving guests. Superior Pool Terrace: 32 sqm with a private terrace on the same level as Aquaboom Waterpark, so the fun is right outside. Family Room (City View, Pool View, and Ocean View): 65 sqm with a balcony, a king-size bed, a kid's bed, a private living area, and a kitchenette with a small pantry, made for the whole family. Junior Suite: 55 sqm with a balcony, a kitchenette and pantry, and extra space to relax, work, and unwind.
Yes. Every room has a balcony, except the Superior Pool Terrace, which has a private terrace on the same level as Aquaboom Waterpark.
Yes, both smoking and non-smoking rooms are available. Request your preference when you book.
The 65 sqm Family Room. It has a king-size master bed and a kid's bed, two flat-screen TVs, a living area, a balcony, a kitchenette with a small pantry, and a coffee and tea maker, so the whole family can relax together.
Every room has a comfortable bed, 42-inch LED TV, high-speed Wi-Fi, minibar, safety deposit box, RFID key card access, international call access, a rain shower with daily replenished bath amenities, a hair dryer, slippers, and two complimentary bottles of mineral water. 24-hour in-room dining, laundry service, and in-room cleaning are available.
Yes. An extra bed at Astara Hotel Balikpapan is IDR 400,000 nett and includes one breakfast.
No, pets are not allowed at Astara Hotel Balikpapan.
Yes. Aquaboom Waterpark is in the same building as Astara Hotel Balikpapan, and hotel guests receive 2 free tickets per night, valid for all rides. The waterpark is open from 9:00 AM to 6:00 PM.
Yes. Hotel guests can use the Oasis Swimming Pool free of charge from 6:00 AM to 6:00 PM, with no ticket needed.
Yes. Hotel guests enjoy free access to CNC Fitness all day. It is a fully equipped fitness center with personal trainers, on the 1st floor of Pentacity Mall in the same complex.
Yes, the hotel has a spacious in-building parking lot for more than 500 vehicles.
AQVA Restaurant is the hotel's all-day dining restaurant, and Palm Bar & Lounge is a relaxed spot for drinks and live entertainment. With Pentacity Mall and e Walk Mall in the same complex, many more restaurants are only steps away.
Yes, all food at Astara Hotel Balikpapan is halal.
AQVA is on the 7th floor and serves local, Asian, and Western cuisine, with views over Aquaboom Waterpark and the city. It seats up to 150 guests. A breakfast buffet of Indonesian specialties and Western favorites is served daily from 6:00 AM to 10:00 AM.
Breakfast is free for children aged 0–5 years. Children aged 6–11 years pay 50% of the breakfast rate, and guests above 11 years pay the full rate.
A 65 sqm lounge with Borneo-inspired wooden ornaments and palm carvings, an outdoor smoking area, and views of the Balikpapan river and the waterpark. It serves snacks and drinks, features live music (including acoustic nights every Wednesday), and stays open until 1:00 AM.
Check-in is from 2:00 PM and check-out is by 12:00 noon.
Yes, subject to room availability, with an additional charge. Contact us before you arrive: [email protected] or WhatsApp +62 819 9852 4888.
Yes, late check-out is available. Until 4:00 PM: IDR 200,000. Until 5:00 PM: 50% of the room rate. From 6:00 PM: charged as one full night.
The cancellation policy depends on the rate you choose when you book. Most Astara Hotel Balikpapan rates are non-refundable, and some refundable rates are also available. The terms are shown clearly before you confirm your booking. For questions, email [email protected] or WhatsApp +62 819 9852 4888.
We accept cash, credit cards, Visa, MasterCard, and QRIS, in Indonesian Rupiah (IDR).
Five meeting rooms on the 6th floor, with about 400 sqm in total and state-of-the-art equipment. Magnolia (160 sqm): 120 theater, 65 classroom, 50 U-shape, 200 cocktail. Lavender (63 sqm): 60 theater, 35 classroom, 25 U-shape, 100 cocktail. Daffodil (56 sqm): 60 theater, 35 classroom, 25 U-shape, 100 cocktail. Edelweiss (63 sqm): 60 theater, 35 classroom, 25 U-shape, 100 cocktail. Amaryllis (54 sqm): 35 theater, 25 classroom, 20 U-shape, 60 cocktail.
It is Astara's grand ballroom for weddings, conferences, and celebrations, on the 6th-floor Pentacity Rooftop with natural light and views of Balikpapan's skyline and Aquaboom Waterpark. It holds up to 500 guests round-table or theater style, 350 classroom style, and 1,200 for a cocktail reception.
Email [email protected] or WhatsApp +62 819 9852 4888.
Astara Hotel Balikpapan regularly offers special packages and seasonal promotions for room stays, dining, and meetings and events. See the latest offers at https://jatrahotels.com/astara-balikpapan/offers, or email [email protected] or WhatsApp +62 819 9852 4888.
Rooms at Astara Hotel Balikpapan start from IDR 1,014,000 nett per night, breakfast included. Rates vary by date and room type. Book directly on our official website at https://jatrahotels.com/astara-balikpapan/booking to see live availability and the latest rates, or contact us: phone +62 542 852 4888, WhatsApp +62 819 9852 4888, or email [email protected]. Follow us on Instagram and Facebook @astarabalikpapan.
Grand Jatra Hotel Balikpapan and Grand Jatra Hotel Pekanbaru (5-star); Astara Hotel Balikpapan, Pentacity Hotel Balikpapan, and Stark Boutique Hotel & Spa Bali (4-star); and J Icon Hotel Balikpapan (3-star).
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